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Help Center

Welcome to the Integralis Help Center

Portals

  1. Managed Services

    Dear valued Customer

    We would like to inform you that our Service Desk telephone number has changed to +27 87 012 5462.

  2. Group IT Services

    Welcome! You can raise a request for Group IT Services using the options provided.

  3. Development - Spike Automation

    Welcome! You can raise a request for Development - Spike Automation using the options provided.

  4. IIT-PR-015 - xMatters Alerting (Dev)

    Welcome! You can raise a request for IIT-PR-015 - xMatters Alerting (Dev) using the options provided.

Suggested forms

  • Incident in Managed Services

    Raise a request for an unplanned interruption to an IT service, reduction in service quality or a request for assistance. Examples include: "assistance with user on-boarding" or "support with identity platform operations" or "nobody can log onto the network"

  • Mailbox Configuration in Managed Services

    Get assistance with any mailbox configuration related requests.

  • Service Request in Managed Services

    Raise a formal request for a service and/or an enhancement to an existing service. Examples include: "integrate a new applications into our identity management platform" or "provide a quote for a service or product" (No defined SLA)

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